Henckels Knives and Cookware at Cutlery and More. For both your security and ours, we use a third party company to verify all of our online payments. In addition, statistical data on website usage can be collected and analysed and used to improve the sites accessibility and customer experience. Product Registration - zwilling-benefits.com When you buy ZWILLING, you know your product is covered for any faults during the lifetime of the product. Henckels, LLC (Zwilling) warrants to the initial purchaser that Zwilling products will be free of defects in material and workmanship from the date of purchase for as long as said purchaser owns the product. Your tracking number will provide you with means of tracking your package should it become lost in transit. Some States do not allow limitations on how long Your order may need to be of a certain dollar amount to qualify; shipping and taxes are not applicable towards the qualifying amount. The ZWILLING Culinary World App QR code on the product packaging fires up the app so you can search a database of original recipes. We use USPS, FedEx and UPS for order deliveries and reserve the right to choose the best carrier for your shipping address. If your product arrives faulty or damaged ZWILLING J.A. Frequently Asked Questions (FAQ) | ZWILLING.COM Occasionally, ZWILLING will offer code-based promotions that can be redeemed online. For more information on PayPal, please visit, www.paypal.com. Whether or not you register your product(s) will have no effect on your warranty rights. T-Fal offers a warranty on their products that covers the replacement or repair of damaged cookware, but their warranty only extends to products that are used in the country where they were purchased. SHOP NOW. ZWILLING J.A Henckels USA is not responsible for lost shipments. Mother's Day competitions or customer surveys). Zwilling.com will accept your return by mail for unused items only. Cookware Purchase Enter the order number and email. Have questions about your order? Enter the order number and email. If returning a knife or shear: To comply with Canadian Postal regulations, items must be wrapped to protect their point and edges from cutting through the box or padded envelope in which they are mailed. Or, is it referring to the life of the owner? We're happy to help. To redeem a code-based promotion, perform the following steps: In the Shopping Bag, enter your Coupon Code/ promotion code in the space marked "Coupon Code / Promotional Code (optional).".