First, lets identify the valid reasons that guarantee refunds from Poshmark: Honest mistakes happen. When you make a purchase on Poshmark, we don't release payment to the seller until you tell us you've received your order as described. Select Sent the wrong item. So if someone opens a case against you in the future, you dont want the Poshmark employee to look back at your history and see arguments and ugly comments associated with you. If a seller fails to get their item out, then the buyer can actually cancel the sale after seven days. Accepting a return can build trust with your customers and increases the likelihood that theyd be willing to purchase from you again in the future. Yepyou read that right. Any flaws? By the way, I created a handout on 200+ top-selling brands to know to help you make more sales. I can see the difficulty in finding the responsible party in cases like this. The other top was there, but it also had odors. As a seller, you need to be able to provide your defense. Why did they approve the return without giving me enough details or photos to even refute it? Otherwise, all sales are final. Because I believe you deserve to spend more time making money than stressing about it. RealReal, Poshmark, Threadflip go social on seconds Were shocked on how badly your team handled the case given the proof. Buyers love fast shipping. No legit, sensible consumer would want to do this. 88 thoughts on " Posh Tip: Help Us Help You ". You could also state that you have a video of the condition and packaging the item. As a buyer, we opened four cases. Launched in December with $3.5 million in funding led by Mayfield Fund, Menlo Park's Poshmark allows iPhone users to download its mobile app, snap images of clothing and accessories, and . Poshmark allows four pictures, but sometimes employees will ask for more. I teach others how to make money on the app while skipping YEARS of trial-and-error. I am furious. eBay has a surprisingly flexible return policy, which depends mostly on the option that a seller chooses at the time of listing an item. Poshmark will not side with you as a buyer if your complaint is due to fit or sizing. Ive been on the receiving end of purchases werent as nice as described: earrings missing a rhinestone, shirts with stains and pilling, and shoes with scuff marks. This story has been shared 190,894 times. After all this time, it is still a great rate. If the case is approved, the whole bundle must be returned. What is Poshmark's Return Policy? There will be times when you hear a buyers reasons and you dont know how Poshmark will rule. In this case, I listed the item under the closest US womens size and stated very clearly in the description both the brands size and the standard US size. Yes, it actually happened to us! Case Opened Against You on Poshmark? Here's What To Do Someone needs to look at this. But that didnt happen., (We take issues such as this extremely seriously, and sincerely apologize for the negative experience this seller had on Poshmark, LyAnn Chhay, Senior Vice President of Community at Poshmark, said in a statement to The Post.
