1. When I was complaining to the manager at the store all he gave me was 1-866-BestBuy and ignored my further request for an email or number of someone I can actually talk to. He must have been upset I disturbed his nap time. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Best Buy Customer Service. In other words I basically paid $200 to have someone install Web Root. It took my wife and I the better part of 4 hours over the weekend to be able to find a refrigerator that fit our budget in conditions that were acceptable. I am trying to resolve the issue and Best Buy simply ignores it. yet, the order was cancelled in less than an hour and I was left without my product. Thank you so much for reaching out here on Twitter. She was out of state caring for her dying sister. Anyone can write a Trustpilot review. Talk Radio News is a team dedicated to consumers. This review was chosen algorithmically as the most valued customer feedback. I NEVER write reviews - this is how bad this business is.I was coerced into purchasing Total Tech by an in-store employee that told me that he takes advantage of the Total Tech membership by replacing his own Best Buy products annually even if there is nothing wrong with them. While 888-237-8289 is Best Buy's best toll-free number, there are 6 total ways to get in touch with them. Best Buy, rep was very informational. I finally told her that if she wasn't going to work on my stuff then to give me a refund (Oops. Because I could not get through to the store I had to immediately drive back 50 min/45 mi, forget about whatever other plans I had, and hopefully retrieve what I had left behind. Beyond frustrating! they can drive a person crazy. Contact Us Back to Help and Customer Service Your Order How to Place an Order Online Checkout Troubleshooting Checking Your Order Status Finding Your Order Number Cancelling or Editing an Order Contact Us Pre-Orders Returns and Exchanges Returning or Exchanging a Best Buy Product Returning or exchanging an item at a store
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