How to Fix Amazon Alexa App Black Screen Error, Crashing - YouTube Make sure your Wi-Fi password is correct. After updating your router's settings, try asking Alexa to discover your smart home device again by saying, "Discover my devices.". Select Reset to Factory Defaults. Amazon Echo Show Troubleshooting - iFixit Show screen goes blank Update the software version on your Echo. Lets work from the simplest to the most complex. If not, theres the problem. There is a night mode in the settings that makes it so then your display turns dark and the time is still disable just swipe down from the top of the screen and go to settings then go to display and press night mode and then there will be a time and you can adjust those by pressing on them. If your Amazon Echo speaker isnt receiving a stable network signal, the device can run sluggishly or not at all (save for being powered on). .noScriptDisplayLongText { display : block; } Finally, regarding Spotify, it is supported on the Echo Show 8. What am I doing wrong? If you find this content inappropriate and think it should be removed from the Amazon.com site, let us know by clicking the button below. I have the Do Not Disturb mode enabled, and while it states that it is supposed to turn off the screen, it does not. Let's take a look at the best ways to display your Echo Show 15 so it's accessible and safe from tipping over. Wait for about 30 seconds before re-establishing the connection. Please try a little later." All of a sudden the screen on my relatively new Echo 8 started turning off. If restarting and relaunching the app didn't work, you may need to update the app. Press the microphone button on top of the device to turn it on again. Ellie is a technical writer for Driver Easy. It is called Auto Sleep. David Bradshaw replied 10 months ago. .noScriptDisplayLongText { display : block; } It truly is the stuff of the future! This is a tricky one, but lets rule out the easy stuff. These provide configuration information to the operating system, which further implements the PnP (Plug and Play) feature.